Complaints Procedure

We aim to ensure every patient is satisfied who visits Burton Dental Care, however we always welcome any feedback and constructive criticism to help improve our service to our patients.

  • If you have experienced a problem with any aspect of your treatment at our practice, please book an appointment to discuss your concerns with your dentist. We will try our best to help and offer a solution to rectify any problems.
  • You can use the comment form on our feedback page if you wish to leave a public comment, review, or testimonial.
  • Anonymous comments and feedback can be left via the form on our anonymous feedback page.
  • Should you wish to make a formal complaint, then please contact Mohammed Al-Himdani (by phone, email or post) who will be able to deal with your complaint and provide details of our complaints procedure. Alternatively you can obtain a written copy of the procedure by asking at reception.

You can find out more about how and when to make dental complaints on Dental Choices.